not receiving email when someone replies

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kp33
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not receiving email when someone replies

Postby kp33 » Mon May 25, 2015 1:44 pm

Hello I have my account set up to receive an email when someone replies to a post I'm subscribed to but I'm not getting any emails. I checked and my email is correct under my profile. Thanks. [/i]
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Re: not receiving email when someone replies

Postby Gator » Wed May 27, 2015 1:55 pm

Checking on this.... :bom:
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Re: not receiving email when someone replies

Postby kp33 » Sat May 30, 2015 9:21 pm

Gator wrote:Checking on this.... :bom:

Any thing yet?
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Re: not receiving email when someone replies

Postby Gator » Sat Jun 06, 2015 7:35 am

KP ?(sorry it took so long 0 work, work work...)

OK so try and subscribe to this topic and let do a test.

After you subscribe, look at the screen shot below and verify that the system has the subscribe option selected. You can tell because it will say "Unsubscribe" - see the red arrow.

Does it now say Unsubscribe?
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Subscribe.jpg
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Re: not receiving email when someone replies

Postby Gator » Sat Jun 06, 2015 2:34 pm

KP - after some testing - do you have another email address (pop3) to try? We think it may have something to do with that...we know POP3 emails seem to work...
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Re: not receiving email when someone replies

Postby DATsBBQ » Sat Jun 06, 2015 3:59 pm

Another thing to check is to see if gator@texasbbqforum has been black-listed by your ISP as a spammer. (The notifications contain links, which spam filters alert to.) You might want to check you spam file also.
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Re: not receiving email when someone replies

Postby kp33 » Wed Jun 10, 2015 3:50 pm

Gator wrote:KP - after some testing - do you have another email address (pop3) to try? We think it may have something to do with that...we know POP3 emails seem to work...

It now says unsubscibe so if someone will reply to this post I can see if that fixed it. ...thanks
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Re: not receiving email when someone replies

Postby Gator » Wed Jun 10, 2015 4:02 pm

OK, how about now?
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Re: not receiving email when someone replies

Postby kp33 » Wed Jun 10, 2015 4:37 pm

Gator wrote:OK, how about now?


Yep that worked. .... needed to hit the unsubscribe tab.
Would have thought a topic i started would haved automatically subscribed me.
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Re: not receiving email when someone replies

Postby Gator » Wed Jun 10, 2015 4:42 pm

Excellent News! Thanks.
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Re: not receiving email when someone replies

Postby Sailor Kenshin » Thu Jun 11, 2015 9:40 am

I think you have to set up for automatic reply in your profile, but once that's done it should work.
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Re: not receiving email when someone replies

Postby kp33 » Thu Jun 11, 2015 11:06 am

Gator wrote:Excellent News! Thanks.

well i thought it worked didn't get notified when the last 2 post happened.
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Re: not receiving email when someone replies

Postby Gator » Thu Jun 11, 2015 11:09 am

It only send one notice for multiple posts - they system keeps track of if you have visited since a notice was sent.
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Re: not receiving email when someone replies

Postby kp33 » Thu Jun 11, 2015 11:10 am

Gator wrote:It only send one notice for multiple posts - they system keeps track of if you have visited since a notice was sent.


This one emailed me.
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Re: not receiving email when someone replies

Postby Gator » Thu Jun 11, 2015 11:13 am

how about this one?
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